- Medically Reviewed by Mr Mfazo Hove Consultant Ophthalmologist
- Author: Chris Dunnington
- Published: August 19, 2025
- Last Updated: August 19, 2025
At Blue Fin Vision® Eye Clinic, our reputation for excellence and personalised care speaks louder than any marketing campaign. The following review, submitted by a recent patient, exemplifies why we are recognised as one of the best eye clinics in London, with top-rated specialists and leading surgeons based at our esteemed Harley Street and Weymouth Street locations.
Why Patients Travel Across the UK for Life-Changing Lens Replacement Surgery at Blue Fin Vision®
Travelling from Lancashire, this patient’s journey began not with a simple recommendation, but with a referral from one of the country’s largest corporate lens replacement organisations. Unable to tolerate local anaesthesia due to an exceptionally rare connective tissue disorder – a complexity encountered by only 51 individuals worldwide – she turned to Blue Fin Vision®, where being medically complex is met with expertise, compassion, and bespoke solutions.
“This is why people come from all over the world to see Mr Hove. I was recommended Mr Hove by one of the large corporate lens replacement organisations as I’m medically complex/unusual. I have an extremely rare Connective Tissue disorder (only 51 of us diagnosed worldwide so far) and I don’t respond well to local anaesthesia including nerve blocks, spinals, epidurals etc, so the thought of undergoing any surgical procedure under local anaesthesia fills me with absolute dread. I sent an email enquiry to Blue Fin Vision on 18 July and immediately received an email response from Mr Hove himself agreeing to see me. I received an appointment at Harley Street from Bukie the lovely and efficient Practice Manager for 31 July for scans and to see Mr Hove. On the appointment day, my train was significantly delayed, but Mr Hove still kindly agreed to see me. When I got there, after being offered refreshments and time to catch my breath, I had eye drops administered in both eyes to dilate my pupils ready for the scans and examination. Aside from a little brief stinging, the whole process was completely pain free. I then went to see Mr Hove for the first consultation.”
This account immediately highlights the clinic’s unrivalled promptness in communication and willingness to accommodate patients facing genuine adversity. Even with significant travel delays, the patient was welcomed graciously, reassured at every step, and given ample time to feel at ease.
Bespoke Treatment for Complex Cases
“Without going into detail, from past experiences, I don’t trust new doctors much and I don’t believe them when they tell me something will be pain free from local anaesthesia when past experience has taught me on multiple occasions the exact opposite! Mr Hove is a very straight-talking surgeon, which I like, and he repeatedly reassured me that he would ensure my experience was pain free and I wouldn’t feel anything. I can’t say at this point I believed him 100% and told him this. Mr Hove explained in great detail how the lens replacement with Zeiss trifocal lenses procedure was carried out; he even showed me a video of the lens removal and replacement in his office. Mr Hove again reassured me that he could undertake the surgery as he’s very used to being sent the more complex cases and mine should be relatively easy. I could either have it done Monday as in three days later (eeek!) or towards the end of August as he was going on holiday. As Mr Hove rightly pointed out, the longer the wait for the surgery, the longer to think about it and the more anxiety and worry to cope with; we agreed on the Monday! Before I left the appointment, Mr Hove made sure that all my questions and concerns had been answered and addressed and he reassured me countless times that I would be comfortable and pain free.”
When you come to Blue Fin Vision®, you are not just another case – you are treated as a unique individual, with solutions tailored to your medical history and personal anxieties.
Our leading surgeons, including Mr Hove, are known for handling the most complex cases with clinical confidence and clear communication. Nervous patients are empowered not just with technical explanations, but with transparency and encouragement.
Excellence in Communication and Support
“He also explained how I’d receive a lengthy consent form later the same day, which I did, and that I needed to read through the document that explained everything and ask any questions I needed to, then to reply in writing that I was happy to proceed. I’d then be sent an interactive version of the consent form to initial and sign which was our contract moving forward. On Sunday evening, the day before my surgery, Mr Hove rang me to check if I had any further questions and if I was still happy to go ahead the next day, which I was. He reminded me of the times and process for admission and that I was going to Weymouth Street Hospital.”
Throughout the entire pathway, from the initial enquiry to pre-operative contact, patients benefit from swift responses, detailed documentation, and personal reassurance – hallmarks of a truly leading eye clinic.
Step-by-step Care on the Day of Surgery
“On Monday I arrived much later than planned due to storm Floris as I was travelling from Chorley Lancashire. You get one shot at this type of surgery, so I was more than happy to travel anywhere for the skills and experience of such a highly skilled surgeon as Mr Hove. I arrived at Weymouth Street Hospital exactly at my admission time of 17.30. The hospital does not look like a hospital; it looks like a residential building and is welcoming and friendly. I initially thought the cab driver had taken me to the incorrect address until I saw the window signs for Weymouth Street Hospital!”
“I was greeted by a really lovely receptionist who put me at ease straight away, especially when we compared fur kitties! I signed the admission paperwork after checking my details then a nurse took me up to my room. My room was neat and clean with ensuite facilities, and everything was ready for me. The nurse took my observations and asked that I change into the theatre gown etc.”
Every aspect of the patient experience is considered. From arriving at Weymouth Street Hospital – a setting as welcoming as a private residence – to attentive reception and nursing staff, this account reinforces the quality and comfort we are proud to provide. These details matter, especially for those who have faced compromised care elsewhere.
Leading Surgeons: Expertise Meets Empathy
“Mr Hove arrived with a bag of post op eye drops and again asked if I’d any questions or concerns and I again reminded him of my local anaesthesia issues! Mr Hove again, very patiently, reassured me for the millionth time, that he would not let me be in pain and marked above both eyes as I was having bilateral (both) lense replacement with Carl Zeiss trifocal lenses. The nurse then came and gave me some diazepam to relax me and the first lot of three doses of eye drops given five minutes apart to dilate my pupils. They stung a little, but it certainly wasn’t awful. I was then collected to walk to theatre by another really lovely nurse.”
For patients who have had difficult or painful medical experiences, the gentle reassurance and proven expertise of our top specialists is critical. Every step is engineered for safety, comfort, and transparency, with advanced lens replacement surgery using the very latest Zeiss technology.
Theatre: Precision, Professionalism, and Personal Touch
“Theatre was ready, music going, which was totally chilled, and Mr Hove and another scrub nurse checked my details and signature on the consent form again and we were ready to go. Mr Hove then marked the area on both eyes where the tiny incisions were to be. I then lay down on the theatre trolley flat and a sterile drape was put over me with just the eye (right one first) for the surgery showing. More anaesthetic drops were added then I was told to keep looking at the bright light. Next thing Mr Hove told me my lens was removed, I heard the ‘hoover’ machine cleaning up my eye, then some slight pressure as Mr Hove confirmed the new lens was in place! The same procedure was then followed (with different music for the left eye!) for the left eye. It is very clear that Mr Hove takes immense pride in his skills and is very happy and confident in theatre but also extremely approachable.”
Blue Fin Vision® surgeons’ combination of clinical skill and human warmth marks them out among London’s best. Complex surgery becomes a surprisingly comfortable and even uplifting experience for the patient.
Immediate Post-operative Care
“Once both eyes were finished, I was so happy that I hadn’t felt anything other than some light pressure, I was helped to stand up and told Mr Hove, I now believed and trusted him 100%! Mr Hove seemed as happy as I was, even though he assured me he was never concerned! It’s really obvious that he genuinely cares about every single patient of his and treats everyone as a unique individual. He gave me a bottle of Bollinger champagne on my way out of theatre, which was a really lovely gesture. I then walked back to my room, with some help from one of the nurses. I could see, but at this point it was cloudy with a brown haze. Once back in my room, I was served a lovely dinner that I chose from the menu before I went to theatre. The nursing staff and HCAs were absolutely amazing and couldn’t do enough for you and were genuinely concerned that you were happy and comfortable.”
Patients who travel for lens replacement surgery expect the highest standards, and Blue Fin Vision® delivers not only surgical excellence but exceptional hospitality.
Aftercare and Follow-up: Commitment Beyond the Day of Surgery
“Mr Hove came to see me again to tell me that he would call me on the phone the next day to check that all was well and he’d see me again for a six week follow up. I received the follow up letter electronically a little later that evening. Then it was time to get dressed and leave with my new lenses!”
Follow-up care is not an afterthought but a continuation of the clinic’s commitment, with direct communication and clear next steps provided electronically.
Trust, Professionalism, and Lasting Results
“I have met hundreds of doctors, consultants and surgeons due to having a complex medical history. Mr Hove is so down to earth, straight talking, knowledgeable, skilled and experienced so as soon as I met him, I knew he was the surgeon who I was going to trust with my eyesight. He is one of around three surgeons whom I truly trust, and I cannot recommend him enough, you absolutely will not go wrong by choosing Mr Hove for your surgeon, it will be the best decision you will ever make for your eyes.”
For every patient who enters Blue Fin Vision® – whether seeking routine vision correction or facing rare, complex challenges – our promise is the same: personal, expert care from the UK’s top doctors and leading surgeons, backed by advanced technology and a compassionate team.
Why Choose Blue Fin Vision® Eye Clinic?
- Expertise in complex medical cases
- Bespoke treatment plans for every patient
- State-of-the-art lens replacement surgery with Carl Zeiss trifocal lenses
- Commitment to pain-free, comfortable procedures
- Top Recommended in the Spears 2025 Health & Wellness Index.
- Widely recommended by national and international providers
- Locations at London Harley Street, Weymouth Street, Chelmsford, and Hatfield
Trust Your Vision to the UK’s Leading Eye Clinic
At Blue Fin Vision®, your eyesight deserves nothing less than the skills of the top specialists, the reassurance of genuine care, and the advanced technology of a top-rated London clinic.
If you are considering lens replacement surgery and want to experience world-class treatment, prompt communication, and individualised solutions – trust your vision to Blue Fin Vision® Eye Clinic at Harley Street, Weymouth Street, Chelmsford, or Hatfield. Book your first consultation today and take the first step towards seeing the world with confidence and clarity.
Entrust your vision to our experienced, compassionate team. Your journey to better sight starts here.
The original patient review featured in this article can be found on Doctify. Visit Mr Mfazo Hove’s profile and read more real patient experiences: https://www.doctify.com/uk/specialist/mr-mfazo-hove#reviews
