Every patient at Blue Fin Vision® receives a written post-operative letter describing what was done, how surgery progressed, and what to expect during recovery. Letters include key intra-operative findings, recovery milestones, and clear guidance on warning signs requiring review.
If unexpected events occur, duty of candour is applied explicitly and in writing, with clear explanation, acknowledgement, and next steps. ¹ ² Research shows that timely, honest disclosure supports trust and reduces escalation following adverse events. ² ³
Written communication also reduces the risk that important information is forgotten during the immediate post-operative period, when patients may feel overwhelmed. Transparency therefore extends beyond surgery itself and is reflected in accurate, accessible documentation. ¹
References
- O’Connor E, Coates HM, Yardley IE, Wu AW. Disclosure of patient safety incidents. Int J Qual Health Care. 2010;22(5):371-379. doi:10.1093/intqhc/mzq042.
- Iedema R, Allen S, Britton K, Gallagher TH. What is open disclosure? BMJ Open. 2011;1:e000188. doi:10.1136/bmjopen-2011-000188.
- Gallagher TH, Waterman AD, Ebers AG, et al. Disclosure of medical errors. JAMA. 2003;289(8):1001-1007. doi:10.1001/jama.289.8.1001.
Related Topics
- Why Blue Fin Vision® Leads the Way in Transparency in Refractive Surgery
- Why Do We Charge Separately for Consultations in Refractive Surgery?
- Why Do We Send Every Scan and Every Clinical Letter to Patients?
- How Do AI-Assisted Clinical Notes Improve Safety and Documentation?
- Why Is Procedure-Specific Consent Essential in Eye Surgery?
- Why Do We Record Every Refractive Surgery in High Definition?
- Why Do We Provide Written Post-Operative Letters After Surgery?
- Why Does Long-Term Written Follow-Up Matter After Refractive Surgery?
- Why Do We Treat Patient Reviews as Accountability Rather Than Advertising?
- How Do National Consent Standards Shape Our Transparency Practices?
- How Does Shared Information Enable Shared Decision-Making?
